Slinger Bag Return Policy
If you are not satisfied with your Slinger Launcher, Oscillator, Telescopic Ball Collector Tube, Cell Phone Camera Holder or items of Slinger apparel (collectively, “Slinger Bag Products”), you may, subject to the following terms and to any statutory or legal rights you may have, return your product within 14 days after your delivery.
Any Slinger Bag Product you wish to return must be in new and unused condition and any apparel must be unworn with tags left on the relevant items.
We are only able to process e-commerce returns for Slinger Bag Products that were purchased on www.slingerbag.ae. If you purchased a product from an authorized dealer, you may inquire about returning it by contacting the dealer directly.
Please note that if you are making a claim under Slinger Bag’s warranty, please follow the instructions found at [insert link]. Slinger Bag’s Warranty does not cover ordinary wear and tear resulting from your use of Slinger Bag Products or damage caused by improper use or accidents.
We do not offer any refunds for shipping or delivery charges that you may have paid to receive your Slinger Bag Product.
Returns will be charged an additional return shipping fee of AED200 for Launchers, and AED100 for Oscillators, depending on your location. This fee will be deducted from the amount to be issued to you as a refund.
If your Slinger Product is returned in damaged condition, with missing parts or otherwise has signs of abuse or use, Slinger Bag reserves the right to refuse a refund or to charge additional restocking fees, at Slinger Bag’s sole discretion.
Slinger Bag does not accept any returns without the appropriate Return Authorization Number (RAN). The RAN may be obtained by emailing us at firstname.lastname@example.org.
To initiate a return, please email us at email@example.com.
Shipping Your Slinger Bag Products
All returns must be shipped in the original carton / packaging where possible.
Slinger Bag is not responsible for packages lost in transit without proof of tracking.
Refunds will only be credited back to the original payment method only.
Please use only reputable international couriers for any returns and be sure to receive a tracking number. We will process your return within 3-5 days of receipt. Any refund to be issued in connection with your return will be made within 10-15 days of processing your return.
Slinger Bag does not offer any form of product exchanges.